The Lead Machine is committed to respect your privacy and protect your personal data. The reasons are:
We will be completely transparent about the data we collect and the use we make of it.
We will also use the information to send you our newsletters, as long as we have your prior consent.
If you do not want to receive commercial communications, let us know writing at email@example.com and we will stop sending them to you.
We will take all the necessary measures to protect and secure your information.
We will respect your data protection rights and try to give you control over your own information. You can exercise your rights by writing to firstname.lastname@example.org
When does this policy applies?
This Policy applies whenever we request your personal data in connection with your relationship with us as a customer or potential customer, including when you contract our services, when you browse our website, when you contact our service agents or when you accept to receive our newsletter.
When we refer to which other parties, suppliers or websites, in connection with our services, you should consult their privacy policies for more information.
Who is responsible for the processing of your data?
You may contact us at our email address email@example.com
What do we mean by personal data?
Personal data means data that identifies you or could be used to identify you, such as your name, contact details, email address and purchasing history. It may also include information about how you use our website and mobile applications.
When do we collect your personal data?
We collect personal information about you each time you use our services (whether provided by us or by other companies or agents acting on our behalf), including when you request a demo of our services, accept the reception of newsletters, request information about our services or apply to job offers.
In addition, we may receive personal data about you when you use our website -you can see our Cookies Policy-.
Sometimes we provide our services through other companies or agents acting on our behalf. When this happens we will always be responsible for your personal data and we will take all the appropriate security measures to protect your personal data. In such cases, they will never use your personal data for their own purposes.
Additionally we use Google Analytics to evaluate how users engage with our website. As in the above case, we will continue to be responsible for your data, your data will be protected at all times and the supplier will never use your data for its own purposes.
What do we use your personal data for?
Your personal data are necessary for the following purposes:
To deal with all matters related to the services requested by you, and as a consequence to deliver the requested service. Therefore, if you do not provide us with your information or do not do it correctly, we will not be able to give you the requested services.
Send you commercial advertising communications. These communications will be related to our services, or those of our collaborators or suppliers. We will only send you commercial communications if you give us your express previous consent for it. If you do not want to receive commercial communications, let us know writing at firstname.lastname@example.org and we will stop sending them to you.
We manage our newsletters through the Mailchimp platform. When we use the services of this platform to carry out marketing campaigns by email, subscription management and sending newsletters, you should know that Mailchimp has its servers hosted outside the EU, in the USA, and is covered by the agreement EU-US Privacy Shield, approved by the European Data Protection Committee and whose information is available here.
To improve our services through satisfaction analysis tools..
To resolve the complaints or suggestions that you give us through our website.
Said processing shall be carried out with full respect to the RGPD and only when strictly necessary for the provision of the services offered and / or the satisfaction of the legitimate interests of The Lead Machine, provided that they are not superseded by your other rights and liberties.
Why do we request mandatory data?
Sometimes, to provide the requested service in a satisfactory manner, we need certain information about you, such as your full name, your contact information or your email. Without this information we can not provide you the service. In these cases, when you complete a form through our website all the data requested and marked with an asterisk (*) are mandatory for providing the services. You will be notified that the data marked with an asterisk (*) are mandatory, so you expressly, freely and unequivocally accept that your data are necessary to fulfilling your request, being voluntary the inclusion of data in the remaining fields do not come marked with an asterisk (*).
In case all the obligatory data are not provided, the contracted services will not be provided.
What data will be use?
We always use those data that are strictly necessary to provide the service according to the purposes of the processing described above. Only name, surname, email, contact telephone number and, where applicable, D.N.I and payment details will be requested. For the purposes to perform satisfaction analysis we may occasionally request demographic information, which you will not be mandatory to provide.
Why can we use your data?
The processing of the data requested to process orders or contracted services is based on the legitimate interest of the Data Controller. Without this data we can not deliver our services.
The processing of your data according to the rest of purposes is based on the consent that we request you and that you can withdraw at any time. If you withdraw your consent, it will not affect the legality of the data processing carried out previously.
The consent obtained for the above purposes are independent from each other; therefore, you can revoke only one of them without affecting the others. To revoke said consent, you can contact us by email email@example.com
When you accept our cookies or continue browsing our website you give us your consent to collect certain information, but if you decide not to do so, our website may not be displayed correctly. For more information consult our Cookies Policy.
How long do we keep your data?
Your data will be stored for as long as it is needed, unless you have requested to unsubscribe by opposing or revoking your consent. To revoke said consent, you can contact us by email firstname.lastname@example.org
We will actively review the data in our possession and when the data is no longer necessary for the purpose for which it was collected, we securely delete or, in some cases, anonymise it when there is no longer any legal, commercial or customer-related need to retain it.
We will generally store your data for the following time periods:
• Documentation associated with the contracted services: 5 years from the termination of the contract or the termination of the provided services.
• Accounting and tax documentation: for accounting purposes, 6 years from the accounting fiscal year. For tax purposes: 4 years after the fiscal year ended.
• Potential customers’ contact information: 1 year after collecting the data.
• Custom offers that are specifically aimed at contracting certain products and/or any of our services, or those of third parties if you have consented to this. This processed data cannot be more than 1 year old.
• Data relating to job offers: 1 year from its collection to be included in future selection processes that fit your profile. At any time you can ask us to delete this information by email email@example.com.
With whom do we share your data?
We do not share your personal data with any other company or person without your prior and express consent, except in the following cases:
If the assignment is authorized in the Law;
If the data are being collected from public sources;
If the assignment is made prior dissociation or pseudonomization of your identity;
We may also disclose your personal information to the Public Authorities or the Courts, or any analogous authority, in the exercise of the functions attributed to them.
Additionally, the data may be accessible by our providers, If the assignment is strictly necessary for the correct provision of our services. Said providers will not use your data for their own purposes that have not been previously informed by us.
Which countries will your personal data be sent to?
In some cases we provide our services through other companies or agents acting on our behalf. Likewise, when you use our website, we can obtain your personal data through third-party companies that we have hired.
Therefore, sometimes your personal data may be sent to third parties outside the country in which you are located and outside the European Economic Area, provided that in these countries an adequate level of data protection is guaranteed.
Additionally we use Google Analytics to evaluate how users engage with our website. To do this, cookies are set by the web site domain for the purpose to collect information -including IP address- and to send statistical reports, without identifying individual users. The information of these cookies will be directly transmitted and archived by Google Inc., domiciled in 1600 Amphitheatre Parkway Mountain View, CA 94043, United States of America. For more information, you can see its Cookies Policy here http://www.google.es/intl/es/policies/technologies/cookies/ As in the above case, we will continue to be the Data Controller of your personal data, your data will continue be protected at all times and Google will never use your personal data for own purposes.
What are your responsibilities?
You must guarantee that you are older than eighteen (18) years old and that the data you provide is true, exact, complete and up to date. You are responsible for the truthfulness of all the data you provide and for maintaining the information provided up-to-date, in such a way that it reflects your current situation.
You will be responsible for any false or inexact information that you provide us with through our website and for any damages, direct or indirect, that you cause to us or third parties.
When the use of a user ID and password is needed to access any service contained in our website, it is your obligation to keep it secret and use it diligently. You have full responsibility for the use and custody of your access codes and are responsible for the accuracy of the personal information you supply.
Our website will be exempt from any responsibilities if you use your access codes incorrectly or negligently.
What rights do you have and how can you exercise them?
Pursuant to the Data Protection regulation, you have the following rights:
Revoke: you may revoke the consent that had been provided.
Access: you may request a copy of all your personal data saved by us. No charge is applied for this request.
Rectification: you may change your personal data when they are inaccurate.
Erasure: you may ask for your personal data to be erased.
Objection: you may request that your personal data not be processed.
Restriction of processing: you may request restriction of processing of your personal data.
Portability: You may receive the personal data concerning you, which you have provided to us and those which have been obtained due to your contractual relationship with us, in electronic format and have the right to transmit those data to another entity.
You have the right to file a claim regarding the protection of your personal data before the Spanish Data Protection Agency located at Calle de Jorge Juan, 6, 28001 Madrid, when you consider that we have infringed on your rights that are recognized in the applicable data protection regulation.
You may exercise any of these rights, free of charge, and attaching a photocopy of your personal identity, by writing to our postal office located at Calle Anabel Segura, 10, Planta 3, 28108 de Alcobendas, Madrid or to our email address firstname.lastname@example.org
What security measures will be take with your data?
We adopt appropriate technical and organizational measures needed to guarantee the safety or your data and to avoid their alteration, loss and unauthorized processing or access, taking into account the state of technology, the nature of the data stored and the risks they are exposed to.
At all times, your data will be processed in complete confidentiality and in secrecy, in compliance with the applicable data protection regulation.